We offer free returns for ANY reason customers decide to return a product.
Common reasons for returns are :
The product arrived damaged or not as described, the customer purchased the wrong product, it doesn't fit or the customer no longer wants the product.
Eligibility for refund or return period is only for 90 days after delivery. No refund or return will be allowed after this period.
Return requests can be made either via email ( order@HateRoll.com ) Or Phone at 1-205-858-4846.
Please Note :
Return the package to:
44 Court St #1217 Brooklyn, NY 11201
There is no restocking fee and full refund will be provided for all return orders with the following exception :
Items that are damaged, missing parts, not in the original condition, or have obvious signs of use are not refunded or depending on item condition may only be partially refunded .
Open software can not be refunded.
Downloaded software can not be refunded.
Refund due to an error in stock or price information
HateRoll reserves the right to cancel any order if there was a mistake in quantity OR price information on the product page. In this case, customers will be fully refunded the payment they have made and no item will be shipped.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If the item was received in original condition then your refund will be processed, and a credit will automatically be applied to your Paypal / credit card within 2-5 days.
Free Order Cancellation
While your order is in the pending mode you can cancel for any reason and for free and we shall void the transaction and return the deposit back to you. you can cancel the order by sending an email to order@HateRoll.com